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James Perez
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Trojan Storage of Burbank | Tenant: Joy Healy received a delinquency posting after payment
bug-verified
J
James Perez
Reported by:
Jessica Gonzalez @ Contact Center
QMS Version Number:
Prod: 1.3.12 & Trial: 1.3.15
Prerequisites:
  1. https://app.quikstor.com/TS/TSBR/end-users/ae010c88-4643-41a9-8279-f8026d83b36c/financial
  • Payment → https://app.quikstor.com/TS/TSBR/end-users/ae010c88-4643-41a9-8279-f8026d83b36c/financial/leases/2dbc9aef-fa7e-4947-8fe8-df4d6d4ee878/transactions/4b74982e-cc5b-4ce4-b7fa-76db70d0874e (occurred at 00:39)
  • Delinquency Fee applies → https://app.quikstor.com/TS/TSBR/end-users/ae010c88-4643-41a9-8279-f8026d83b36c/financial/leases/2dbc9aef-fa7e-4947-8fe8-df4d6d4ee878/transactions/8be3e2a0-69f9-4cad-a9e2-bd59bbfff53f (occurred at 00:43)
Issue:
  • After payment occurred, a delinquency fee was applied 4 minutes later.
Notes:
Two other instances of the same problem have been reported here:
  • https://quikstor.canny.io/bugs/p/trojan-storage-of-portland-unit-1006-received-a-late-fee-posting-after-paying
  • https://feedback.quikstor.com/bugs/p/trojan-storage-san-jose-unit-1113-received-a-delinquency-posting-after-payment
3 days ago
T
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Tony Gardner
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3 days ago
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J
James Perez
Tony Gardner
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3 days ago
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